Shipping policy

Shipping Policy – Marine Tech Supplies
Effective Date: January 9, 2026

Marine Tech Supplies is committed to delivering your orders quickly and securely. Please review our shipping policy below.

  1. Order Processing Time

  • Orders are processed within 1–3 business days after payment is confirmed.

  • Orders placed on weekends or holidays will be processed on the next business day.

  • Processing time does not include shipping transit time.

  1. Shipping Methods
    We ship using trusted carriers such as UPS, FedEx, USPS, and freight carriers for large or heavy items.
    Shipping method is selected based on item size, weight, and destination.

  1. Shipping Rates

  • Shipping costs are calculated at checkout or quoted separately for large freight items.

  • Rates depend on package size, weight, and delivery location.

  • Shipping fees are non-refundable.

  1. Delivery Timeframes

  • Delivery times are estimates and not guaranteed.

  • Typical delivery ranges from 2–7 business days after shipment, depending on location and carrier.

  • Freight shipments may take longer.

  1. Freight Shipments
    For oversized or heavy marine equipment:

  • Freight shipping may be required

  • Customer must ensure someone is available to receive delivery

  • Freight deliveries are curbside unless otherwise stated

  • Any special delivery requirements must be requested before shipping

  1. Tracking Information

  • Tracking numbers are provided once the order ships

  • Customers are responsible for monitoring shipment status

  1. Address Accuracy

  • Customers are responsible for providing correct shipping information

  • We are not responsible for delays or losses due to incorrect addresses

  • Address changes after shipment may incur additional fees

  1. Lost or Delayed Packages

  • Marine Tech Supplies is not responsible for carrier delays

  • If a package is lost, we will assist in filing a claim with the carrier

  • Replacement or refund depends on carrier claim approval

  1. Damaged Packages
    If your order arrives damaged:

  • Notify us within 48 hours of delivery

  • Provide clear photos of the damage and packaging

  • Do not discard packaging until the claim is resolved

  1. International Shipping

  • International shipping may be available upon request

  • Customer is responsible for customs fees, duties, and taxes

  • We are not responsible for delays caused by customs clearance

  1. Refused or Undeliverable Shipments
    If a shipment is refused or returned due to:

  • Incorrect address

  • Failed delivery attempts

  • Customer unavailability

The customer is responsible for:

  • Return shipping costs

  • Original shipping costs

  • Any applicable restocking fees

  1. Policy Changes
    Marine Tech Supplies reserves the right to update this shipping policy at any time without prior notice.